Submit a Forestry Service Request
When you submit a request through our forestry service request intake process, you enable us to carefully monitor the progress of your request every step of the way.
When you submit a request it goes directly to the appropriate Parks Department division for action, and the 311 Customer Service Center provides you with a tracking number and details about how your new service request will be addressed.
- Report a damaged or dead tree
- Request a new street tree
- Notify Parks of illegal tree damage
- Submit a report of potentially hazardous trees or branches*
- Let us know about an undesirable root, sewer, or sidewalk condition
All requests sent to Parks are given direct attention and will be resolved as soon as possible.
Need to check the status of your request? Call 311 or visit 311 Online.
Please note: All forestry-related service requests can be submitted above except wood debris removal requests.
Parks picks up wood debris generated from private property in certain areas because of the Asian longhorned beetle. The Asian longhorned beetle is an invasive pest that destroys trees. Currently, the only effective means to control the beetle is to remove infested trees and destroy them by chipping or burning the wood. The beetle has been discovered in parts of Brooklyn, Manhattan, Queens, and Staten Island. As a result, quarantine has been established regulating the movement of any tree wood in these boroughs.
All residents of affected boroughs must schedule an appointment to discard any and all tree prunings, firewood, and other organic woody debris from their property. To schedule a wood debris pickup, call 311 or fill out the Wood Debris Removal form.
* Since 1996, Parks has pruned established street trees on a neighborhood–by–neighborhood basis. This process allows us to prune a portion of the street trees in every community board every year. We do not take routine pruning requests.